NEWSLETTER
Áreas de conhecimento Lista de Cursos Seleccione o curso Leadership & Strategic Management – Leadership Development – 2 cursos – Executive Decision Making – Leading Through Creativity – Unlocking Your Leadership Potential – Overcoming Challenges to Leaders and Their Teams – Get Them on Your Side Part I – 2 cursos – Get Them on Your Side Part II – 2 cursos – Keep Them on Your Side – The Coaching Mindset – The Coaching Process Financial Management – Thinking Like a Financial Manager – 2 cursos – Understanding and Analyzing Financial Statements – 2 cursos Management Essentials – Essential Skills for Managing People 2 cursos – Managing Multiple Priorities – 2 cursos – Effective Communication Skills – 2 cursos – Managing Performance – Understanding Team Dynamics – Facilitating Group Decisions – Improving Personal and Workgroup Productivity – Managing Change Initiatives – Data Gathering and Analysis in the Hospitality Industry – Statistical Decision Making for Hospitality Managers – Creating Service Cultures – Secrets of Phenomenal Customer Service Human Resources Management – Building and Managing Employee Relations – 2 cursos – Fundamentals of Compensation – 2 cursos – Selection and Staffing Process – 2 cursos – Performance Appraisal and Management – 2 cursos – Internal Consulting Skills for HR Professionals – Strategic Employment Issues – 2 cursos – Strategic Human Resources Management – 6 cursos Hospitality and Foodservice Management – Managing People More Effectively – Marketing Analysis in the Hospitality Industry – Principles of Financial Accounting in the Hospitality Industry – Managing Dynamic Teams – Marketing Planning in the Hospitality Industry – Managerial Accounting in Action – Foodservice Management Systems: Issues and Concepts – Foodservice Management Systems: Operations – Developing a Baseline for Restaurants Revenue Management – Developing and Implementing a Strategy for Restaurant Revenue Management – Introduction to Hotel Revenue Management – Forecasting and Availability Controls in Hotel Revenue Management – Pricing and Distribution Strategy in Hotel Revenue Management – Overbooking Practices in Hotel Revenue Management – Non-Traditional Applications of Hotel Revenue Management – Data Gathering and Analysis in the Hospitality Industry – Statistical Decision Making for Hospitality Managers Project Leadership – Conflict Resolution – Dealing with Difference – Earned Value Management – Influence Without Authority – Introduction to Project Leadership – Project Teams: Mining Collective Intelligence
Certificate series and professional development courses in human resources management from Cornell’s School of Industrial and Labor Relations.
Achieving High-Performance Work PracticesDescription:In this course, participants learn how to design and implement a successful strategy for introducing HPWP into unionized and non-unionized settings that minimizes resistance and gains support of the workforce. Beginning with a detailed analysis of a real-world case study, participants learn why it makes sense to introduce high-performance work practices systematically into the workplace and union officials in the process of redesign as part of a successful collective bargaining process.Who Should Take This Course?:This course is essential for managers at any level and in any industry who wish to create a receptive environment for implementing high-performance work systems. It is also ideal for human resources and labor leaders, as well as legal staff.Course Format:This course contains the following modules: Where to Begin and How to Involve Workers and Uinion Officials . Options regarding scope of change and collaboration with workers and union leaders that are available to managers who are developing a plan to institute high-performance work practices, and the factors managers should consider when evaluating these options . Analyzing how the various options interact with each other and with the collective bargaining process Industrial Relations Issues in Structuring High-Performance Work Practices . The job design, compensation, and other work-practice options available to managers who are implementing high-performance work practices, and the factors managers should considerer in decidinh wich options to pursue . Identifying the sources of worker and union resistance to change and implementing strategies to minimize this resistanceBenefits to Learner:Participants who complete this course will be able to: . Identify the most advantageous scope of change for their organization . Anticipate controversial elements in their plan and minimize resistance . Implement highly effective plans for team organization . Design a compensation plan that ties pay to performance . Develop a HPWP plan appropriate for their companyCertificate Information:This course can be applied to the following certificates N/ATotal Learning Time:Approximately 5-6 hours over a period of two weeks.Authoring Faculty:Harry C. Katz, PH.D., DeanSponsoring School:Cornell University's School of Industrial and Labour RelationsTechnical Requirements:With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.461,00 EUR
Os valores apresentados são acrescidos de IVA à taxa legal em vigor
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